Creating assignments

An assignment is one loss or claim — the unit of work your field users open and capture into. You create it from a published profile.

Create an assignment

1. Open the team → Assignments → New assignment.
2. Name it and add a reference (claim number / external ID).
3. Choose a profile — its rooms/items/questions and structure are applied.
4. Confirm the capture settings (inherited from the team; override here if needed).
5. Create. It's ready to be worked.

NOTE

At creation, the assignment takes an immutable snapshot of the profile. Later profile edits won't alter this assignment — its schema is locked for evidentiary integrity. See versioning.

Track an assignment

The assignment detail view shows you, in real time as field users sync:

• Status — Active, In review, Submitted, Completed, Archived.
• Rooms captured and a media count by sync state (synced vs. pending).
• Loss information and other entity values as they're filled in.
• People and the invited collaborators/observers.
• The Media tab — every uploaded item (see below).
• The audit log for this assignment.

The Media tab

Every uploaded photo, video, and audio clip for the assignment, organized by capture order and built for large jobs (pages load as you scroll):

• Search & filter by room, type, sync state, tag, or free text.
• Preview any item full-size in the lightbox. Photos open in a deep-zoom viewer: scroll or pinch to zoom into fine detail (serial numbers, damage), drag to pan, and use the on-screen controls to zoom, fit, or go fullscreen.
• Toggle the watermark on photos that carry one. The watermark is burned into the review copy; the eye button in the viewer switches to the clean original master and back.
• Tag items one at a time or in bulk — tags flow back to field devices.

Move through the lifecycle

Status	Meaning	Typical next step
Active	Field capture in progress.	Monitor sync + completeness.
In review	Capture done; inventory being built downstream.	Hand off.
Submitted	The field user sealed all captured media in a submission — those files are locked read-only. New captures revert it to Active.	Start the inventory.
Completed	Documentation finalized.	Archive when closed.
Archived	Closed and stored.	—

Change status from the assignment's menu. Status changes are recorded in the audit log and can trigger webhooks and notifications.

TIP

Before moving an assignment to In review, glance at the media counts — if a field user still has pending uploads, give them a nudge to get on Wi-Fi so nothing's stranded on a device.

Next: Inviting people & roles.