Capture settings

Capture settings control the metadata and overlays applied to every capture. Set them as team defaults, and override per assignment when a claim needs something different.

The three controls

Timestamping

Records the exact capture time on each photo, video, and audio clip. On by default — it's foundational to a defensible record.

GPS metadata

Records where each capture was taken (the field user grants location permission on their device). Great for proving on-site presence; turn it off for privacy- sensitive workflows.

Watermarking

Burns a visible overlay onto media. Configure what it shows and where:

• Fields — any combination of time, user, location, assignment/ claim reference, and a custom text line.
• Logo — upload a company logo to composite onto captures.
• Placement — choose corner positions for the text and the logo, and the overlay opacity.

TIP

A watermark with time + user + claim reference turns every photo into self- describing chain-of-custody evidence — valuable for disputed or high-value losses. Keep opacity modest so it never obscures the damage itself.

Where settings apply

Team defaults  ──inherited by──▶  New assignment  ──can be overridden──▶  This assignment

• Edit team defaults under the team.
• Override on an assignment when you create it (or in its settings).

IMPORTANT

An assignment snapshots its capture settings when created. Changing team defaults later won't retroactively alter media already captured — what was stamped stays stamped, exactly as it was.

What field users see

Field users see a live preview of timestamp/GPS/watermark right in the camera, so the result is never a surprise. They can't change these settings — that keeps your standards consistent across every capture.

Next: Webhooks.