Your assignments

An assignment is a single loss or claim. It's your home base for everything you capture.

The assignments list

When you open the app you land on your assignments. Each card shows:

• Name & reference — e.g. "Smith Fire Loss · Claim #44821".
• Status — Active, In review, Completed, or Archived.
• Sync indicator — at a glance, whether your captures are fully uploaded ( synced) or still pending ( count).

Tap an assignment to open it.

9:41

Assignments

Sync

Sync now

Smith Fire Loss

active

3

Garage Theft · 4421

active

Public Storage · Unit 88

in review

1

Your assignments — name, status, and a pending-upload count.

9:41

Smith Fire Loss

2

active

Rooms

Master Bedroom›

Garage›

Kitchen›

Add a room

e.g. Master Bedroom

Add room

People

Sync status

Inside an assignment — rooms, status, and quick actions.

Inside an assignment

You'll see:

• Rooms — the areas you're documenting (add as many as you need). See Rooms.
• Loss information — a short set of questions specific to this claim, set up by your admin (for example, "Have you filed a police report?"). See Loss & item details.
• People — claimants, adjusters, or witnesses tied to the loss. See People.
• A prominent Capture button to start documenting.

Status, explained

Status	What it means for you
Active	The job is open — capture away.
In review	The downstream team is building the inventory. Usually read-mostly.
Completed	Documentation is done.
Archived	Closed out and tucked away.

TIP

Don't see an assignment you expect? Pull down to refresh, confirm you're signed in with the invited email/phone, and check you're in the right organization.

Next: Rooms.