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Accept an invitation ​

Admins invite you to a specific assignment by email or phone. Accepting adds that assignment to your list.

Two ways in ​

  • From the message. Tap the link in the email or text. It opens the app (or prompts you to install it), then drops you onto the assignment.
  • From the app. Sign in with the invited email/phone and the assignment is already waiting in Your assignments.

What your role means ​

Your invitation grants one of two roles on that assignment:

RoleWhat you can do
CollaboratorCapture and edit media, rooms, groups, and details — full field work.
ObserverView everything, but not change it. Great for stakeholders following along.

You'll see at a glance which you have; if a button is hidden or disabled, it's likely an observer assignment. For the full picture, see Roles & permissions.

IMPORTANT

Access is granted per assignment. Being a collaborator on one loss doesn't give you access to others — that keeps every claim's evidence properly walled off.

Invitation expired or revoked? ​

Invitations can expire, and admins can revoke access. If an assignment disappears or won't open, ask your admin to re-invite you.

Next: Your assignments.

Mission-critical loss documentation. Offline-first. Nothing lost.